Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesOver all it’s an ok place. It’s just you pay for 60 a month for WiFi in your lease for it to go out most of the time. My WiFi has been out for 2 weeks and they’re saying we aren’t getting a credit is that even legal Also for how much my rent is out here it’s not worth it and it goes up every year with no charges made towards anything. Also the fitness center here is so outdated. Also when I moved in here the cabinet above my stove was not cleaned and super disgusting and I refuse to clean it. I sent pictures to the last people in charge a year ago and they never came to clean it. So I hope I’m not charged for something I didn’t do. Ashley the manager is really nice. Hilliard station needs to do a lot better to keep tenants and that’s a reason why I decided not to renew my lease. This last incident took the cake for me with the WiFi situation.
response from property -Thank you for sharing your concerns. I'm sorry to hear about your experiences with the WiFi, fitness center, and cleanliness issues. Your feedback is important, and I encourage you to discuss these matters with management to seek resolution. We appreciate your input and wish you the best in your future housing.
|Recommended: YesI moved in hilliard station a couple of months ago and it is very nice it is all upgraded and gated i feel like myself and my family are very safe here and the office staff is great
Thank you for sharing your positive experience at Hilliard Station. We're delighted to hear that you and your family feel safe and comfortable in your upgraded home. Our team is committed to providing excellent service, and your feedback is greatly appreciated. Please let us know if you need any assistance.
|Recommended: NoPure trash don’t move here
We really sorry to hear that you feel this way. It’s important to find a place that feels right for you. Everyone's experience is different, and your feelings are valid. If you’d like to share more, we here to listen and help in any way we can.
|Recommended: NoHow on earth does this place have a 4 star review . I know about a month ago they were begging for people to leave good reviews in exchange they would be put in a drawing for money off rent. They never fix anything , My unit has leaked for four years so bad that the doors are swollen and wont shut. They make you have an internet for 60 a month that never works so you have to have another for back up so you don't get fired from your job, We want to move but our house is not ready yet . They are changing my rent from 1117 to 1696 a month . SHAME ON THEM THIS SHOULD BE AGAISNT THE LAW. what a shame . Do not move here you will be sorry
Thank you for taking the time to share your concerns regarding your experience at our property. We genuinely appreciate all feedback, as it helps us identify areas for improvement.
I am truly sorry to hear about the issues you've faced with maintenance and internet services in your unit. Please know that we take these matters seriously and are committed to resolving them promptly. I encourage you to reach out directly so we can address the leaking issue in your unit and ensure that necessary repairs are made.
Regarding the changes in rent, I understand how distressing this situation can be, especially when coupled with other challenges. Our goal is always to maintain transparency and fairness in our pricing structure, and I would be happy to discuss this further with you.
We value you as a resident and want to work towards a solution that meets your needs. Please feel free to contact us directly so we can discuss this matter further.
Thank you again for bringing these issues to our attention.
|Recommended: Yeswould recommend
Thank you for your positive review and comments.
|Recommended: Yeswould recommend. no complaints.
Thank you for your positive review and comments.
|Recommended: YesNice
|Recommended: YesCame and toured with Kairstan, she gave me water and candy and was super sweet I wasnt sure if I would like Hilliard Station because of the other reviews I have seen, but I'm glad I gave it a chance, because me and my fmaily loved it
Thank you for posting this review, Lena. We are absolutely delighted to hear that you had a good experience with our staff. Our team works extremely hard to provide our residents with superior customer service. If you have any other comments, please call us at (614) 494-4242!
Sincerely,
The Management Team at Hilliard Station Apartments
|Recommended: YesI came to Hilliard Station to take a tour and when I walked in I was immediately greeted by Kairstan, she continued to take me on the tour and was super friendly the clubhouse looked really clean and organized
Thank you for your review, Hannah. We're glad that you are pleased with the staff here. We aim to hire professional and friendly employees. We would like to hear from you, please contact our Main Office.
Kind Regards,
Hilliard Station Apartments
Management Team
|Recommended: YesI recently toured Hilliard Station with Kairstan and she made the tour very personable and answered all questions that I threw her way I will be applying here once my lease is up
Thank you for taking the time to post your review, Jamison. We're glad that you are pleased with the staff here. We strive to hire cooperative, kind, and experienced individuals to oversee our residents needs, and our beautiful apartment homes. If you have any other comments, please contact our Main Office.
Kind Regards,
Hilliard Station Apartments
Management Team
|Recommended: NoPoor customer service , lying about they try to call me , , they’re a joke
Hello Mimouni,
We thank you for taking the time of expressing your concerns. Please reach out to us directly so we can discuss any other issues you may have. You can reach out at (614) 494-4242. We are here for our residents. Have a great day!
Warm Regards,
Hilliard Station Apartments Management Team
|Recommended: YesI am relocating to Columbus Ohio for work with my family and am looking to find a place that feels like home wasn't feeling good about the hunt until I looked at your apartments at Hilliard Station I really love everything about this place including the employee that I dealt with. Kelley Miller made me feel like family. Thank you Kelley. We think we have found a place in Ohio to call home.
Thank you for the positive review. We are happy that you had a great experience
|Recommended: YesKairstan toured me and was very helpful. She answered every question my fiance and I had, we will be applying tonight I would recommend going and talking with her
Kayla thank you for the positive review. We are so pleased to hear that our team was helpful
|Recommended: YesI called in to ask some questions about upcoming apartment availability and tours. Kairstan answered and she was so nice and patient. She explained all the ins and outs and didn’t make me feel silly for some of the questions and concerns I had. Highly recommend her. Thank you for being so sweet Kairstan
Thank you Alexis for your positive review. We are pleased to hear that you found our team sweet.
|Recommended: NoKelly has been great in helping me with the issues I've had. Can't say that about the other staff there. Maintenance is really good about fixing things. Needs more parking for tentants . Limited parking space for tentants . Won't be renewing lease .
Thank you for taking time to post this review, Cathy. We are pleased to hear about your experience here with Kelly and our maintenance staff. We care about our residents and invite you to call us to discuss your concerns further. We value you as a part of our community and greatly appreciate your feedback.
Warmest Regards,
Hilliard Station Apartments
